About Us > FAQs
FREQUENTLY ASKED QUESTIONS
Got a question? Please see below for a list of commonly asked questions.
Who is 2020 DIRECTINVEST?
Are you AMP / Colonial First State / ING / OnePath / Wealthtrac / Personal Choice / Spectrum / MLC etc?
Do you manage my money?
Where should I post my super contributions to?
Who should I pay my investment contribution to?
How do I invest through 2020?
Can 2020 help me with my investment choices?
Does 2020 provide personal financial advice?
What is 2020's Australian Financial Services Licence?
How does the 2020 website work?
How do I obtain a product disclosure statement (PDS)?
Do I have to pay for a PDS?
How do 2020 get paid?
What if I already have an investment?
What can I invest in?
Can I invest in a product that is not on your website?
What is a product disclosure statement (PDS)?
How can I learn more about investing?
I've got an investment through 2020 and I need to make an additional investment / switch / redemption, what do I do?
How do I access information about my investment?
Can 2020 gain access to my investment information?
Can 2020 transact on my behalf?
Can't find your question here? Contact our office.
Who is 2020 DIRECTINVEST?
2020 DIRECTINVEST is an Australian owned financial services company that has been servicing the needs of investors since 1997.
At 2020, we have one very simple aim – to give self-directed investors the tools they need to design and execute investment strategies suited to their financial objectives.
We achieve this by providing high-quality education and easy access to a range of investment products across all the major asset classes.
More About Us
Are you associated with any of the large financial services companies such as AMP, Colonial First State, MLC, etc?
No. Whilst we offer some of their products, we have no affiliation with any of the large financial services companies. If you have an investment with any of these companies, please visit their website directly.
Commonly searched for fund managers:
|
AMP |
www.amp.com.au |
1300 157 173 |
|
Colonial First State |
www.colonialfirststate.com.au |
13 13 36 |
|
OnePath (ING) |
www.onepath.com.au |
13 36 65 |
|
Wealthtrac |
www.wealthtrac.com.au |
1300 552 477 |
|
eWRAP / Personal Choice |
www.asgard.com.au |
1800 998 185 |
|
Spectrum |
www.ioof.com.au |
1800 333 500 |
|
MLC |
www.mlc.com.au |
13 26 52 |
Do you manage my money?
No. We are the listed dealer/broker/adviser on your investment account. We have no influence or ownership on your actual investment. Your money will be professionally managed and held in trust for you by the Fund Manager you have chosen to invest with.
Where should I post my super contributions to?
2020 DIRECTINVEST is not a super fund and cannot accept nor process any superannuation contributions. Please contact your super fund provider to obtain the correct postal address for your contributions.
Who should I pay my investment contribution to?
Any investment contributions cheque should be made out to the fund manager as per their instructions in the relevant product disclosure statement and can be sent directly to the fund fanager for processing.
How do I invest?
More on How to Invest.
Can you help me with my investment choices?
No.
We offer a range of investment education, resources and tools to assist you with understanding investments which may assist in your decision making process but we only provide you with general advice and information regarding financial products that can be purchased through us. This advice or information does not take into account your particular objectives, financial situation and needs, investors should consider whether it is appropriate in light of their particular financial circumstances before investing, and if necessary seek professional advice.
Does 2020 provide personal financial advice?
2020 does not provide personal financial advice. We can provide you with factual information and general advice regarding the financial products and services which come within the scope of our Australian Financial Services Licence. If you require personal financial advice, we can refer you to a financial adviser.
More on Financial Advice.
Does 2020 have an Australian Financial Services Licence?
2020 DIRECTINVEST is an authorised representative (Authorised Representative Number 336649) of Mason Stevens Limited, which holds Australian Financial Services Licence No. 351578. This authorises us to deal in, and provide financial product advice on, a range of financial products including basic deposit products, life products including investment life insurance and life risk insurance products, superannuation, retirement savings accounts, government debentures, stocks or bonds, interests in managed investment schemes, margin lending and securities.
2020 DIRECTINVEST and Mason Stevens are related companies.
How does the 2020 website work?
The 2020 DIRECTINVEST website offers a range of educational resources, tools and services to not only help you invest cost effectively but allow you to become better investors. The website is organised into two broad areas:
How do I obtain a product disclosure statement (PDS)?
All PDSs are available to members of the 2020 DIRECTINVEST website. Simply click on the PDS icon and follow the prompts.
Do I have to pay for a PDS?
No.
How does 2020 DIRECTINVEST get paid?
2020 DIRECTINVEST receives upfront and trailing commissions when you purchase a financial product through us. Trailing commissions range between 0.20%-0.80% pa of the amount you have invested with the fund manager. Trailing commission is paid by the fund manager from their own resources and is not an additional charge to the investor.
Where a trailing commission is not paid on a product, 2020 will retain a portion of the upfront commission. We may also receive fees for advertising, marketing and distributing third party products and services.
Read our Financial Services Guide.
What if I already have an investment?
If you have an established investment with a product issuer you can still benefit from 2020's fee rebates on future investments. Simply nominate 2020 as your fund broker using our simple one page form and we will code your account for 100% rebate of future contributions. If you currently have that investment through a financial adviser, we will also cancel any ongoing adviser service fees you are currently paying.
More on Fund Broker Nomination
What can I invest in?
2020 DIRECTINVEST provides you with direct access to Master Trusts, Separately Managed Accounts (SMA), wrap accounts, and virtually any managed investments and superannuation funds in Australia with no entry fees, exit fees or adviser service fees.
For all our current offers, visit the Investment Opportunities section.
Can I invest in a product that is not on your website?
If you can't find a product that you would like to invest in, simply contact our office. We will contact the product issuer to determine if we can help place your investment.
What is a product disclosure statement (PDS)?
A product disclosure statement is a document that includes information about the product’s key features, fees, commissions, benefits, risks and the complaints handling procedure. Applications to invest can only be made using the application form attached to current a product disclosure statement.
How can I learn more about investing?
At 2020, we believe financial education is the key to successful investing. Over the years, we have created an extensive Investor Education centre containing information and articles to help you become more knowledgeable about investing.
The Australian Securities and Investments Commission also has a website www.moneysmart.gov.au that will help you with money matters.
I've got an investment through 2020, how do I make an additional investment / switch / redemption?
As 2020 does not manage your account or your investment, account amendments such as changing your account details, making additional investments, withdrawals, or investment switches should be made by contacting the fund manager.
If you have an investment through 2020 in the following investments, please follow the links below:
How do I access information about my investment?
You cannot access information on your investments through the 2020 website. Generally the login portal for your investment is available through the fund manager's website. If a product issuer offers access to your investments via an online login they will provide you with login details at the time you established your account.
If you have an investment through 2020 in the 2020 DIRECTINVEST BlueChip Series / BlueChip20, please click here for links to your login portal.
Can 2020 gain access to my investment information?
As the nominated adviser/broker on your account, 2020 will have access to your investment details through the fund manager that you are invested with. Your personal information is protected by our Privacy Policy as well as the Privacy Policy of the fund manager.
2020 does not accept authority to operate your account and will not make any account amendments on your behalf without your written consent. We will not share your personal or investment information with third parties without your written consent.
Can 2020 transact on my behalf?
2020 does not accept authority to operate your account. Most investments available through 2020 will accept investment instructions directly from the investors. Where our assistance is required to help you transact, we will only do so on receipt of your written and signed instructions.
Can't find your question here? Contact our office.